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Frequently Asked Questions

Find answers to common questions about using OpGov.ai and managing your account

About OpGov.ai
Account Management
Donations
Using the Website

About OpGov.ai

What impact does Opgov.ai aim to make?

By providing structured and accessible records of public voices, we aim to empower more residents to engage in local governance—where their voices truly matter.

How will Opgov.ai better support city residents in staying informed about important governmental decisions?

We regularly surface trending topics using criteria like community impact, content value, discussion depth, and engagement, making it easier for residents to stay informed.

What is the RAT Score?

The RAT Score evaluates local government bodies on three criteria:

  • Responsiveness: Are public comments acknowledged or addressed?
  • Accountability: Are by-laws and ethical standards respected?
  • Transparency: Is critical information easy to find on official websites?

How does a lack of transparency impact community trust in government?

Without transparency, communities either withdraw from participation or become reactive. A lack of accessible information fosters disengagement or distrust.

In what ways are institutions failing to stay responsive to public needs?

Examples include ignoring public concerns, restricting who can speak (e.g., in-person only), or giving disproportionate speaking time—favoring businesses over residents. Some councils even use procedural rules to stifle rebuttals in public hearings.

What inspired the creation of the Open Governance Initiative?

On January 6, 2025, the San Ramon council dismissed the choice of 11,000 voters by refusing to even interview a candidate for a vacant council seat. Hundreds of residents sent public comments asking to appoint the runner-up from the mayoral election, but were ignored. This showed us how vulnerable democracy is when public input is buried. We launched Opgov.ai to bring those voices to light.

How does Opgov.ai define "open governance"?

Open governance means making civic information accessible, not just transparent. We structure scattered data to reduce the research burden on citizens and help them engage in the decision-making process.

How does the platform ensure transparency in reporting?

We extract factual data from official sources and apply AI to summarize and organize it. Our team validates all AI-generated content for accuracy.

What languages and accessibility features are supported?

Currently, we support English only, but multilingual support is planned.

How does Opgov.ai ensure it remains unbiased and inclusive?

We use only official government data. To prevent financial bias, donations are capped at $1,000 per donor annually. Our nonprofit is volunteer-led, and funding is transparent.

Are there plans to expand to new cities or government sectors?

Yes. We are actively onboarding more cities and school boards. Since our volunteers are primarily high school students, we focus on areas where they have the most voice—school and city governance.

Account Management

How do I sign up for an account?

Click on “Sign Up” in the top-right corner of any page. You can sign up using your email address or with a social account.

How do I sign in to my account?

Click on “Sign In” in the top-right corner of any page. Enter your email and password, or use the social account you signed up with.

How do I change my password?

1. Sign in to your account
2. Click on your profile icon in the top-right corner
3. Select “Account settings”
4. Go to the “Security” section
5. Click Update Password button
6. Enter your new password and confirm it
7. Click “Save”

How do I delete my account?

1. Sign in to your account
2. Click on your profile icon in the top-right corner
3. Select “Account settings”
4. Click “Security” on left panel
5. Click “Delete account” to permanently delete your account

Note: This action cannot be undone. All your data will be permanently deleted.

Donations

How can I donate to OpGov.ai?

You can support our work by visiting our Support Us page.

All donations help us maintain and improve OpGov.ai to better serve our community. We are a 501(c)(3) organization. Donations are tax deductible to the fullest extent permitted by law.

Using the Website

How do I filter meetings?

To filter meetings:

  1. Click the sidebar toggle button in the top-left corner to open the filters sidebar
  2. Use the date range selector to specify a time period
  3. Select specific topics from the Topics filter
  4. The meetings list will automatically update to show only meetings that match your filters

You can reset all filters by clicking the “Clear Filters” button at the bottom of the sidebar.

How do I view meeting details?

From the meetings list, click on any meeting to view its details. The meeting detail page includes:

  • Meeting summary
  • Key takeaways
  • Video recording (when available)
  • Topics discussed
  • Speakers
  • Public comments
  • Source documents

How do I change the committee or city?

To change the committee or city you’re viewing:

  1. Look for the committee selector in the navigation bar
  2. Click on the dropdown to see available committees and cities
  3. Select the committee or city you want to view
  4. The page will refresh with data for your selected committee/city

Still Need Help?

If you couldn’t find the answer to your question, please contact our support team. We’re here to help!

Contact Support
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OpGov.ai is an initiative under Lead4Earth. Lead4Earth is an IRS certified 501(c)(3) organization. Donations are tax deductible to the fullest extent permitted by law.

Disclaimer: This website is under active development. Meeting summaries and AI-driven chatbot responses are meant to help you quickly grasp key points, but they may not be fully accurate or complete. Always double-check important information against official sources (such as published minutes or recordings). We’re continuously improving, and your feedback helps. please email feedbackopgov@lead4earth.org to submit suggestions or corrections.

Empowering communities through transparent governance